Privacy Policy

This Privacy Policy outlines how WatFlow ("we", "our", or "us") collects, uses, and protects your information when you use our WhatsApp automation platform.

1. Information We Collect

When you register for an account, we collect your name, email address, billing information, and business details. When you connect your WhatsApp Business API, we process metadata related to your messaging activity, such as message volume, timestamps, and routing information.

Important: WatFlow does not sell or rent your end-customers' personal data or message contents to third parties. We act strictly as a data processor for the purpose of delivering your automated workflows.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the WatFlow platform.
• Process transactions and send related billing information.
• Send technical notices, updates, and security alerts.
• Respond to your comments, questions, and provide customer support.

3. Data Storage and Security

We implement industry-standard security measures to protect your data. Your data is encrypted in transit and at rest, subject to strict security protocols to prevent unauthorized access.

4. Third-Party Services

We may share information with trusted third-party service providers (like payment processors and cloud hosting providers) only to the extent necessary for them to perform services on our behalf. All such providers are bound by strict confidentiality agreements.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact our support team.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@watflow.app.